Payment Policy
Last updated November 4, 2026
Payment at checkout
We accept the payment methods displayed at checkout. Payment must be successfully authorized before your order can be processed. Please review the currency, item prices, shipping charges, applicable taxes, and final total before placing your order.
Payment details
Provide accurate billing and contact information. Your payment provider may request additional verification. If payment is declined, check your details or contact your payment provider before trying again.
Order questions and refunds
Keep your order confirmation for reference. Any approved refund will be issued to the original payment method. Posting times depend on your bank or payment provider.
For payment or order questions, contact marcia@klosetslayer.com with your order number. Do not send full card details by email.
Return Policy
Last updated November 4, 2026
30-day returns
We accept returns within 30 days of delivery for sizing, fit, change of mind, or any other reason. Items must be unworn, unwashed, and in their original condition, with original tags attached.
How to request a return
Contact marcia@klosetslayer.com within 30 days of delivery with your order number and the item you would like to return. We will provide return instructions. You may include the reason for your return, but a reason is not required.
Refunds
Once we receive and inspect your return, we will notify you of the refund status. Approved refunds are issued to the original payment method. Posting times depend on your bank or payment provider.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, contact marcia@klosetslayer.com promptly with your order number, a description of the issue, and clear photographs. Keep the item and packaging while we review the issue. We will provide instructions and arrange an appropriate resolution where applicable.
Do not send items back without contacting us first. Any approved refund will be issued to the original payment method; posting times depend on your payment provider.
This policy does not limit any rights or remedies available under applicable consumer law.